As Hannah and Bailey flee The Never Dry, they run into a human traffic jam on an Austin bridge where people gather every evening to watch hundreds of bats fly into the night sky. They maneuver around the crowd and continue running towards the hotel, but suddenly Bailey stops and tells Hannah she remembers Charlie Smith and being called “Kristin.” Bailey asks Hannah if Hannah thinks Kate is her mother and Hannah says she does.

Back at the hotel, the two women step into the elevator but when they are joined by a strange man, Hannah forces Bailey off the elevator and into the stairway.

In this flashback chapter, Hannah and Owen traveled from New York to California as Hannah relocated to marry Owen. On the plane, Hannah asked Owen about Olivia, his first wife. Owen told Hannah a story about when he and Olivia took Bailey to Los Angeles when she was a baby. That weekend, a tiger escaped the zoo, and showed up in a family’s backyard. The family had been at the zoo a few weeks prior and one of their young sons had been obsessed with the tiger, crying and asking why he could not take the tiger home.